Coming Soon
Virtual Diagnostics and Video Consultations
Live video help from our caravan aircon technicians — wherever you're parked.
What it is
Purpose & how it helps you
Book a scheduled video call with one of our technicians to diagnose issues, walk through a repair, or get a second opinion — without waiting for an in-person visit. Ideal when you're travelling remote.

Benefits
What you'll get
- Live one-on-one video with a qualified tech
- Faster answers than waiting for a mobile visit
- Written summary and next-step recommendations
- Talk-through of simple owner-side fixes
- Reduced callout costs when a repair is booked afterwards
Who it's for
Is this right for you?
Travellers currently outside our service area
DIY owners who want expert eyes on the problem
Anyone trying to avoid an unnecessary callout
Get notified
Be first in line when Virtual Diagnostics and Video Consultations launches
While you wait — related caravan resources
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Mobile installs, repairs and pre-trip servicing across the Gold Coast and Northern NSW.
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Model how long your unit will run off batteries and solar.
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See every caravan-specific report and audit.
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Practical caravan cooling advice from technicians who travel.
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Sizing solar, batteries and inverters for life off the mains.
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Keep your rooftop unit warranty-safe.
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