Help Centre
Frequently asked questions
Everything customers usually ask us before booking an install, service or repair.
FAQs
Your questions, answered
- We're based in Reedy Creek and service locations within a 50 km radius, including the Gold Coast, Tweed Heads and surrounding areas.
- Yes — we hold a QLD electrical licence and ARC refrigerant handling accreditation, and we supply certificates for completed work.
- Call 07 5655 7776, send an enquiry through our contact page, or book online. For most homes we can quote after a short site visit or from photos and plans.
- It depends on room volume, glazing, insulation and orientation — not floor area alone. We size it properly so you're not paying to run an oversized unit.
- Annually for most homes, six-monthly near the coast or for heavy use, and quarterly for most commercial sites.
- Yes — rooftop and under-bunk units including Truma, myCOOLMAN, Dometic and Gree, plus 12V and 240V setups.
- Yes, we service and repair all major air conditioning brands.
- Yes — we specify high-efficiency inverter systems that pair well with rooftop solar, and we can advise on off-grid caravan and cabin power.