Cookie Policy

1. What are cookies?

Cookies are small text files that a website stores on your device (computer, tablet or phone) when you visit it. They let the site remember information about your visit, such as your preferences and settings, and help the site work properly and securely.

We also use similar technologies such as local storage, session storage and small pixel images. In this policy, "cookies" refers to all of these technologies.

2. Types of cookies we use

Strictly necessary cookies

These cookies are required for the website to function. They keep the site secure, remember information you have entered into a form during your visit, and support basic features such as navigating between pages, submitting enquiry, quote and "Register Interest" forms, and completing bookings or report purchases through ServiceM8. The site will not work properly without them, so they cannot be switched off in our systems.

Performance and analytics cookies

These cookies help us understand how visitors use our site — for example, which pages are most visited, how people navigate between pages, and whether they encounter errors. This information is aggregated and used to improve the website. Where we use these cookies, they are set only on your first visit and refreshed periodically.

Functional cookies

Functional cookies remember choices you make on the site — for example, whether you have dismissed a chatbot, which chatbot has been shown during your session, and other display preferences — so that the site behaves consistently as you move between pages.

Third-party cookies

Some pages include content from third-party providers, and those providers may set their own cookies. In particular:

• ServiceM8 — used for bookings, quotes, invoicing and payment. When you are redirected to a ServiceM8 page, ServiceM8 may set cookies subject to their own privacy and cookie practices. See servicem8.com/au/privacy.
• Google — for map embeds, fonts and, where enabled, analytics and reCAPTCHA anti-spam. See policies.google.com/technologies/cookies.
• Facebook and Instagram — if you follow social links from our site, Meta may set cookies on their pages under their own policies.

We do not control third-party cookies. If you do not want them, you can block them using your browser settings.

3. What we do not use cookies for

We do not use cookies to sell your personal information, and we do not use them to build advertising profiles across unrelated websites.

4. How to manage cookies

You can control and delete cookies at any time through your browser settings. Most browsers let you:

• See what cookies are stored and delete them individually;
• Block third-party cookies;
• Block cookies from specific sites;
• Block all cookies (this may stop some parts of the site working, including forms and bookings);
• Clear all cookies when you close the browser.

Instructions vary by browser — search "manage cookies" in the help section of your browser (Chrome, Safari, Firefox, Edge) for step-by-step guidance.

5. Privacy

Information collected via cookies is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in applicable law. The current version will always be available on this page with the "Last updated" date shown above.

7. Contact us

Air Supply Air Conditioning Pty Ltd
ABN 91 605 945 417 · ARC Licence AU25472
Phone: 07 5655 7776
Email: sales@airsupplyaircon.com.au